American Freight Furniture and Mattress in Mishawaka, IN Open now

Reviews about American Freight Furniture and Mattress

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  April 30, 2020, by Daniel LeRoy
  Purchased a full size mattress. Was given a queen size mattress, and did not recognize until I was already at the house. Full was the largest I could fit in the room. In a time crunch, I purchased a mattress from another store(closer). Attempted to return the original mattress from American Freight, but was told "ALL SALES ARE FINAL" even though American Freight gave me the wrong size. I was offered store credit, which I appreciate, but I don't like my money being held hostage until future use. Working at a moderately sized property management company, I have repeatedly used American Freight for furnishing several of our homes. I am disappointed they were not willing to simply take the mattress back and refund my purchase in favor of keeping a respectful relationship for future business. If not for their failure of giving me the wrong size mattress, this negative review would not exist. Time is important and their mistake cost me several hours. I'm always willing to amend a relationship if American Freight reaches out to me.